Instincts Body & Skin has incorporated an exclusive salon membership programme, which entitles you to service and product discounts all year round. Become one of our exclusive members and you will receive 15% off all services and 10% off all products.

How does it work?

Think of it like purchasing a $39 gift voucher for yourself every month.

On the 25th of every month salon one will debit $39 from your nominated bank account, Instincts then holds this in an account at the salon for you to use towards any service or products purchase.

What if I don’t use my membership credit every month?

If you cannot make it in with in the month your membership credit rolls over to the next month, this can be done for 3 consecutive months, after this your direct debits are put on hold till you use all your credit. You direct debit will then be reinstated automatically.

What happens if I use all of my $39 membership credit within the month?

If you use all of your credit you are still entitled to all membership discounts within the salon, although any amounts over $39 will require payment.

Are there any joining or cancellation fees?

There are no joining or cancellation fees as we know that our clients situations can change at any time, all we require is notification before the 18th of the month.

What if I have insufficient funds in my account?

You will receive a letter or text message advising you of this, you will have no credit in you account at the salon for the month. You will still be entitled to receive all membership discounts. Be advised that you may incur bank charges if your direct debit declines.

How do I know how much credit I have at Instincts Body & Skin?

We will set up a personal account for you in our computer system, which will enable us to advise you of your balance at anytime.

Can I redeem my membership credit for cash?

You cannot redeem your credit for cash.

Can I purchase gift vouchers for friends or family with my
membership credit and discount?

As we have designed our membership to reward our loyal clients you are not able to use your membership credit or discount for gift voucher purchases.

Can I transfer my membership credit to family or friends

We don’t allow membership credit or discounts to be transferred between family or friends of our members as we have designed this to reward our loyal clients. If any family members and friends would like the benefits of the membership programme they are more than welcome to join.